FAQ

YOUR QUESTIONS, OUR ANSWERS

My ingredients are hard, what happened?

Don’t worry, that’s perfectly normal! And it doesn’t mean anything is old or off. Our ingredients are vacuum-packed for freshness, and the vacuum-packing process can make some ingredients seem hard or solid. Just open up the bag and give the contents a shake, and you’ll have everything back to normal (and guaranteed fresher, too!)

We have allergies, can we taste our Baketivity treats?

Unfortunately, Baketivity is not yet nut-free. Our ingredients are packed and processed in a facility containing nuts. But we’re always looking to make our baked goodies available for everyone, so stay tuned!

We’re gluten-free, is there a box for us?

Yes! We’re thrilled to offer both wheat-free and gluten-free options, with many more to come soon.

Which ages will enjoy the Baketivity lessons and games?

Each lesson and activity can be adapted for ages 4-10, although your littlest ones may need some help understanding the lessons and activities.

I signed up for a subscription, can I pick my boxes?

When you subscribe, you’ll receive the best of our Baketivity baking kits every 10th of the month. If you’re in the mood for a favorite recipe, you can order any individual baking kit (or kits!) whenever you’d like.

I chose a 3 month subscription, can I extend it further?

All subscriptions are auto-renewed unless otherwise requested or canceled, so go ahead and get baking!

Can I get specialty boxes in my subscription?

As of now, our specialty baking boxes for kids (such as birthday cake, and gluten-free option) are by individual order, and our not included in our subscriptions.

How can I gift Baketivity?

You can gift subscriptions by checking the “this is a gift” box at checkout and enter the recipient’s email address.
If you want to gift a single box, check the “ship to a different address” at checkout and enter the recipient’s shipping address.

Is Baketivity certified kosher?

Yes! All Baketivity baking kits and ingredients are certified kosher and our plant is FDA approved.

 

HAVE MORE TO ASK? NO PROBLEM!

Reach out to us below and we’ll be happy to help.

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